Starting on September 16, we're introducing a new Character/Progress Management System. This feature makes it easier to create multiple characters/progress instances, manage them, and switch between them under one account.
What's changing?
Multiple characters/progress instances per account:
You can now create and manage up to five regular characters/progress instances on a single account.
Seasonal and post-seasonal characters/progress instances do not count toward this limit.
If you already have more than five regular characters/progress instances, you won't lose any of them, but you'll need to go below five if you want to create new ones.
The Log Out button in the mobile app:
The Log Out button will be removed from the mobile app.
If you need to log in to another account, use the "Log in with another account" option, which is located in the Account menu.
Creating and removing characters/progress instances
You can create a regular character/progress if you want to start a new game. You can create up to five regular characters/progress instances and switch between them while remaining logged in to your account.
You can remove regular and post-seasonal characters/progress instances from the Characters/Progress instances interface at any time.
There are several steps to removing a character/progress:
If you want to remove a character/progress, you'll need to confirm the removal first.
After you have confirmed the removal, a waiting period begins (the duration of which depends on your Capitol level and other parameters).
After the timer ends, you'll need to confirm the removal again.
After the character/progress has been removed, it cannot be retrieved.
You can cancel the removal process at any time during the first three steps.
Seasonal characters/progress instances
You can still create seasonal characters/progress instances during the Seasonal Kingdom event as before — you can create one seasonal character/progress for each regular character/progress you have on your account.
The limit is three seasonal characters/progress instances per season.
Seasonal characters/progress instances cannot be removed while the Seasonal Kingdom is active. Once they become post-seasonal, however, they can be removed.
Post-seasonal characters/progress instances
When the Seasonal Kingdom ends, your seasonal characters/progress instances automatically become post-seasonal.
Post-seasonal characters/progress instances appear in the Regular section, marked with a number showing which season they were created in (for example, "1").
They do not count toward the limit of five regular characters/progress instances.
Why have we made these changes?
To make it easier for you to manage all your characters/progress instances in one account.
To make gameplay even more seamless by removing the need to constantly log out.
Summary
Up to five regular characters/progress instances per account.
Seasonal and post-seasonal characters/progress instances do not count toward this limit.
The Log Out button has been removed from the mobile app.
To log in to another account, use the "Log in to another account" option.
Regular and post-seasonal characters/progress instances can be removed.
Seasonal characters/progress instances become post-seasonal after the Season ends.