Email login option

If you log in using an e-mail address, please follow the steps below to reset your password:
  1. Go to our website.
  2. Click "Log in" on the left or in the top right part of the screen.
  3. Click "Forgot password?"
  4. Enter the e-mail you used to register the account and click Reset.
  5. Go to your inbox and look for a message containing the relevant instructions. Please check your spam folder too.
  6. Follow the link in the message and reset your password, then click "Set up" to confirm the new password.
If you don't see the message containing the instructions, you probably entered an invalid e-mail address. If you're viewing this article while logged out of your account, please contact us by filling out this form if you need help resetting your password. If you're logged in to the game and using the live chat option, go back to the conversation and hit "No, I need to talk to someone."

Google login option

Google will usually keep you signed in, so whenever you use the "Sign in with Google" option, you'll just have to select the desired account in the pop-up window, and it will log you in automatically. However, if you are asked to log in to your Google account, you will need to enter the relevant password. You will see the password recovery prompt in the pop-up window.


Facebook login option

If you log in using Facebook, please follow the steps below to reset your password:

  1. Go to our website.
  2. Click the "f" icon in the upper right-hand corner of the website.
  3. The Facebook login window will pop up. If you have forgotten your Facebook account password, click "Forgot password?"
  4. You will be redirected to Facebook's account access recovery procedure. Enter your phone number or e-mail in order to find your Facebook account.
  5. Depending on your account's security settings, you may have multiple ways to restore access. Please select one of them and proceed according to Facebook's instructions.
If you experience further issues restoring access to an account that was created via Facebook, please get in touch with Facebook's support directly.