The game's performance is greatly affected by the browser you are using. At the moment, we recommend that you use Google Chrome, Mozilla Firefox or Microsoft Edge to play the game.
If you are playing the game in any browser and the game fails to load past a certain percentage, then please follow these steps:
  1. Clear your browser cache
  2. Disable VPN (if used)
  3. Disable any browser extensions and antiviruses (if used)

You can either download and install a special software to clear your browser cache, such as CCleaner, which is a simple free tool to improve and optimize your PC's performance, or you can delete the files in the browser cache manually.
Please follow these instructions for your browser: