We care greatly about our gaming environment and are committed to improving its safety and inclusiveness for all players. While we do our best to ensure the best accuracy and investigation when handling reports and content moderation, we also acknowledge that mistakes may happen.
That is why, to ensure fairness, in compliance with Article 20 of the Digital Services Act, EU residents can also appeal our decisions by using the below appeal form. This mechanism allows for penalty adjustment upon additional investigation. However, note that penalties resulting from verified violations will not be lifted.
Please use the form below to submit an appeal if you do not agree with a decision taken in relation to a penalty applied to your account and/or the outcome of your report.