Why did my daily jobs disappear?

The list of daily jobs refreshes every three hours. You get a new set of daily jobs whenever the timer is reset. A word of ca...

Why didn't I get a reward for fighting a monster?

It's important to understand that you only get rewards for fighting monsters when your troops defeat at least one enemy unit.You won't get a...

Can I be attacked when I have an active Shield of Peace?

The Shield of Peace prevents your City from being attacked directly. However, if you leave a portal open on the Kingdom Map, enemies can sti...

How does the bonus from Meriones's avatar work?

Meriones's bonus stats: Increases the stats granted by a full set of Meriones's equipment by 1.5 times while in battle. This means that the ...

Why can't I activate the Shield of Peace?

If you can't activate the Shield of Peace, that could be due to any of the following reasons:   You have reinforcements in your City. ...

Can I or my allies send reinforcements while shielded?

Yes, you can send reinforcements to allies while shielded. You can also activate a Shield of Peace while your reinforcements are on their w...

Why didn't I get a Clan chest as a reward for fighting a heroic monster squad?

Clan chests that are granted as a reward for defeating a heroic monster squad will be credited to all march participants as s...

Is it possible to remove a Clan Leader from their position?

Unfortunately, it is impossible to remove a Clan Leader from their current position.The game automatically archives accounts after a ce...

I've maxed out a Captain's star level. What do I do with the extra fragments?

Once a Captain has acquired seven stars, you can no longer raise their star level. However, you will continue receiving their fragments when...

How do I recall reinforcements?

To recall reinforcements from an ally, follow these steps: Look for the Reinforcements tab under the resource counter in your process bar. S...

Why can't I upgrade a faction or the Hall of Fame?

In order for you to be able to conduct faction upgrades, Captains of a specified rarity must meet certain level conditions. The Hall of Fame...

How do I know when a new Kingdom will open?

There is no specific schedule that shows the opening dates for new Kingdoms. However, whenever a Kingdom is scheduled to open, you will see ...

Why is my Total Development bonus not working?

Total Development is a unique bonus that is available for purchase once per game only. Once purchased, the bonus lasts for two days unless y...

How come some of my resources vanished?

In general, items stored on your account do not vanish for no reason. Some event-specific currencies disappear once the event in which they ...

I haven't received a reward from the administration in my Journal

All gifts sent by the administration need to be claimed from the Journal message that they're attached to. Messages that have unclaimed rewa...

How do I change my player/City name?

To change your in-game name, look for the quill icon on the same panel as your current player name and click on it. Now, type in your new...

Discrepancy in the accumulation of Might points

  Might is the stat that best reflects the overall level of your development. It encompasses all of the points you get for upgrading y...

Equal scores in the top 100

The game allocates each place on the leaderboard to a single player. That is to say, five players cannot occupy the same place on the leader...

Monsters

Fighting monsters is the main method of leveling your hero and captains. Monsters are divided into factions: BarbariansCursedUndeadElfI...

How do I defeat heroic squads?

Heroic monsters squads are very strong, which means that it could be problematic to defeat them on your own. To fight such powerful enemies ...

Why can't I activate the Shield of Peace?

If you can't activate the Shield of peace, then it's due to one of these reasons: You have reinforcements in your city.You scored point...

Can I or my allies send reinforcements while shielded?

Yes, you can send reinforcements to allies while shielded. You can also activate a shield when your reinforcements are on their way to an al...

Shield of Peace

The Shield of Peace grants you protection from enemy attacks. When you start playing for the first time, you will be provided with a Shield ...

How is it possible that I was attacked while shielded?

Note that you can still be attacked while under the Shield of Peace protection.If you have a portal open anywhere on the Kingdom map, enemy ...

Facebook login issues

Some players are currently experiencing issues logging into the game on Facebook.Please follow the temporary instructions below to fix the i...